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Important Notes
- If you have problems in sending this form, PRINT & FAX this form
to our Reservation
Fax: +66 2 6745544 or call:
+66 2 6745555
- You can receive confirmation by GSM mobile
phones via SMS !!
What you can expect:
After we receive your booking enquiry, you get a detail offer about
availability, total costs and the cancellation policies for the requested
period.
Given that you entered a valid email address, you will receive an answer
within a few hours. However, due to different time zones and weekends,
this can be delay by up to 24-48 hours in some cases.
If room is available and you wish to confirm, you might be ask to secure
the booking by a deposit within 2 days. Please note, that room availability
sometimes change daily, especially during peak seasons.
The deposit is usually between 10-30%. The balance to be paid either direct
at the hotel or 2 weeks before arrival. This depends on seasonal policies
by the hotels and all these details you will receive in our email response.
For any deposit, you will receive an electronic payment receipt. In case
a balance payment is requested 2 weeks before arrival, you will also receive
an exchange voucher to be shown when check-in.
For pick-up service request, please re-confirm flight details before arriving.
Never send credit card details by email or from unsecured websites !
Either use our secure online payment page or send credit card details
by Fax.
If you have to cancel a reservation, please do it as early as possible
by email or Fax. Deposits are usually non-refundable unless other notice.
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